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Service Administrator (Madani) Job at DIAC - Dubai

DIAC - Dubai
DIAC - Dubai
Service Administrator (Madani) Job at DIAC - Dubai
DIAC Dubai Careers | Administrative jobs in Dubai

Vacancy Details
Job Title: Service Administrator (Madani)
Date Posted: 28/01/2021
Closing Date: 11/02/2021
Company: DIAC
Job Classification: junior-level (1-4 years)
Job Category: Administrative Support
Location: Madani

Position summary:
To provide Service Administrative support to John Deere Service Staff with focus on administration and clerical tasks that lead to increased team efficiency and effectiveness.

Main Duties & Responsibilities:
Process Analysis:
  • Track and monitor the execution of Supply Chain requests (Purchases, Sales, Inventory Movement, etc) to ensure that requests are handled within targeted lead times.
  • Service Administration Support:
  • Provide administrative support that includes document compliance, timely invoicing, updating of records, tracking reports, filing invoices and authorising discounts inorder to increase team efficiency and enhance infrastructure that results in greater customer satisfaction.
Sales Regulation:
  • Ensure the effective communication and dissemination of Standard Operating Procedures [SOP’s] and Policies and report against any deviations, violation and non-compliance to uphold integrity of sales delivery at all times.
  • Reporting & Analysis
  • Provide daily reports on ""Sales against Targets"" and ""Lost Sales"" to understand trends and share with relevant teams and management for tracking and follow-up.
Tender Processing:
  • Ensure that all processes related to effective tender operations are carried out in accordance with company requirements and standards.
  • Payment Processing
  • Provide timeouts issuing of DIAC Payment Requisitions on the PR system to ensure that payments are handled within expected timelines.
  • Sales Team Support
  • Provide administrative support to Service staff for Loans and Clearances, Company Vehicle Booking & Service Trips as well as general ad hoc support where required to enable an efficient and effective working environment.
Minimum Qualification & Experience:

Bachelor Degree in Business Administration or closely related field
Relevant Certification in Supply Chain or Service Management.

2 - 3 years Relevant Experience in Office Administration
Experience in Agriculture Industry

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Required Skills & Knowledge:
  • Fluent in English
  • Office Administration
  • Service Operations
  • High Organizational Skills
  • Ability to Prioritise
  • Detail Oriented
  • Ability to Multi-task
  • Microsoft Office & ERP
  • Time Management
How To Apply
Apply through: DAL Career Website :
or send your CV to:
[email protected].
and mention the position name in the subject filed .

Only shortlisted candidates will be contacted.

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