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Al-Futtaim Careers in Dubai - Warranty Administrator

Al-Futtaim Careers in Dubai - Warranty Administrator


No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best

Warranty Administrator | Trading Enterprises | Dubai

About the Position:

We are currently looking for an experienced Warranty Administrator to process warranty / contracts claims originating from all Trading Enterprises branches and ensure minimum amount due from principals efficiently and with quality.

Reporting to the MIS & Warranty Manager, your key responsibilities are as follows:
  • Ensure to complete warranty/contracts processing on time to reduce contracts WIP’s in order to facilitate the workshops to invoice their pending warranty/contracts jobs as soon as possible.
  • Assist all branches sales staff by answering queries, quoting and resolving their contracts related issues.
  • Get OJT & all other necessary trainings to be more competent & productive.
  • Receive credit note from Principal and process the same to reconcile outstanding accounts.
  • Ensure to work as team professionally & efficiently by adopting supporting style to achieve the set targets.
  • Ensure excellent quality of warranty/contracts processing to minimise rejection and outstanding amount and maximise repayment from Principals.

About You:

The ideal candidate for this role should possess a Degree or Diploma preferably in Automobile Engineering. You should have at least 2 -4 years in a major automotive manufacturer or dealership / distributorship as a Warranty / Contracts Assistant. Automotive aftersales experience is mandatory. You must be well versed with warranty policies and procedures and its implementation and has the ability to evaluate the warranty processes.

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Strong Microsoft Office skills, especially in Excel is required and SAP knowledge is a definite advantage!

Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.


Check Other Recent Jobs here!

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.


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