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Expo 2020 Jobs in Dubai - Assistant Manager, Training Operations

Expo 2020 Jobs in Dubai - Assistant Manager, Training Operations
Expo 2020 DUBAI UAE

Job Description:

Department Definition
The Learning and Development function will ensure that between now and event time every single person working for Expo 2020 is engaged to a level where they feel an unbreakable connection to Expo 2020’s vision, which inspires passion, the drive and capability to deliver an Exceptional Expo.

Opportunity Responsibilities

The purpose of the Assistant Manager, Training Operations role is to support the Learning and Development team with managing the training operations for all Event Time Training. Working closely with the wider team, they will be responsible for setting up and managing the Expo 2020 event time training center(s), with all the necessary logistics required including branding, technical equipment, scheduling and managing the day-to-day training operations.

The main responsibilities of the role include:

  • Responsible for coordinating the set up the Event Time Training Centre(s) – for all training logistics, technical equipment, branding etc;
  • Work with the official Training Supporter (Dubai Police) to ensure the off-site training center is ready to operate and function to deliver seamless training sessions;
  • Work with the rest of the Engagement, Training & Internal Communications team in managing the training budget and training calendar for Expo 2020 workforce;
  • Work closely with the Training, Volunteer, Uniforms, Workforce Planning and Operations teams to determine procedures, timeframes, and gather information necessary for Event Time training;
  • Contribute to the planning and daily smooth operations of all Event Time Training programmes;
  • Responsible for ensuring that every participate that attends a training session has their attendance recorded. Non-attendance reports are closely monitored and communicated with the relevant Expo functions.


  • 4+ years’ experience in a similar role, as well as:
  • A bachelor’s degree within a relevant field;
  • Strong written and verbal communication skills;
  • Immediate to advanced user of Microsoft Office, specifically Excel;
  • Proficient in learning and utilising IT systems to effectively manage data;
  • Team player with strong “people” skills;
  • Flexible and resilient, ability to perform in a “fluid” working environment.

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