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HelpAge International Jobs in Ethiopia - Program Coordinator

HelpAge International Jobs in Ethiopia - Program Coordinator


HelpAge International( is the secretariat to the HelpAge Global Network, which brings together a wide range of organisations and individuals working to promote the rights and meet the needs of older women and men, nationally and/or internationally. At the core of this network, are civil society members, a group of civil society organisations working with older people around the world. These organisations share a vision of a world in which all older people are valued, and lead dignified, healthy and secure lives. HelpAge has been operating in Ethiopia since 1992 and has been involved on thematic sectors including social protection, health and wellbeing, emergency response, capacity building of partners and advocacy efforts.

Since 2014, HelpAge International has been responding to the needs of south Sudanese refugees’ influx with special focus on specific needs of older people and PWDs in Gambella region. These humanitarian response project will be implemented with full engagement of older people and other persons with specific needs and in close consultation and coordination with ARRA, UNHCR and other humanitarian actors involved in various sectors of refugee responses.


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We are looking for motivated and self-driven individual for the position of Program Coordinator for Gambella/refugee camp(s). Read the below cross-cutting points applicable for all positions.

Our Values: Everyone who works at HelpAge share our values and are committed to behaviors that demonstrate and support them.
Inclusive: We respect people, value diversity and are committed to equality.
Impact: We value and recognize the contribution of our staff and network members, as we put older people at the center of everything we do.
Partners : We work with partners and network members & others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.
Learning :We are passionate about learning, accountable and work together to find creative solutions.

Overall Purpose of the Job

The PC is responsible for overseeing management of HelpAge’s field office and all program implementation in Gambella refugee camp(s). The coordinator serves as the official representative in the field site upholding the mission, mandate and policies of HelpAge International in Ethiopia. The Program Coordinator maintains all administrative procedures, internal financial controls, including all banking and cash functions as well as logistics policies and procedures. The Program Coordinator ensures that all HelpAge programs are implemented in a timely and professional manner. He/ She is also responsible for the security and safety of program staff in the field site. The ideal candidate will have extensive experience and a proven track-record of coordinating and managing humanitarian and emergency response programs and activities in the refugee camps, as well as possessing excellent relationship, communications, planning, monitoring and teamwork skills.


Program Implementation and Monitoring

  • Supervise the implementation of HelpAge’s programs in the field site with attention to program quality and ensure program activities/indicators are completed within the project period.
  • Management oversight of the health and nutrition, Inclusion and protection, livelihood programs, and any other additional sectors, including planning, implementation, monitoring and reporting.
  • Oversee the management of grants including the appropriate and timely expenditure of program funds.
  • Provide support to the Senior Management Team for strategic leadership of the Gambella Refugee Response Program
  • Actively work with field teams to manage constraints and trouble shoot problems as they arise.
  • Ensure that projects are implemented in accordance with HelpAge’s and global humanitarian policies and guidelines, including Codes of Conduct, SPHERE and CHS principles and standards on accountability to the affected populations.
  • Promote participatory approaches, in emergency programming to ensure inclusion of all most vulnerable groups including older people, children, women and Persons with disabilities throughout the project cycle and joint learning processes.

Operations Management

  • Ensure the existence of solid operational management system, with a focus on logistics supply chain and sound financial budget management systems.
  • Ensure timely completion of all logistics, financial and administrative matters in the field.
  • Ensure the consistent implementation of HelpAge-Ethiopia policies and procedures.
  • Develop and implement security policies addressing local conditions in collaboration with the Emergency Program Manager and Country Director.
  • Coordinate security planning with ARRA, UNHCR, local authorities and HelpAge-Ethiopia Security Focal Point.
  • Develop strict local vehicle safety policies and ensure that they are consistently implemented and followed.
  • Ensure that proper channels of communication are maintained. Regularly consult with appropriate Addis Ababa-based staff on all matters of significance to administration, staffing, finance, logistical or program matters.
  • Following the designated format, write monthly reports on all program implementation activities as well as administration, finance, and logistical matters. Reports are due by 5th working day of the following month. Provide regular fortnight progress report and humanitarian situation update to the country humanitarian team.
  • Ensure financial oversight of the field office including approving cash expenditures (to approved limits); maintain office operations within operating budget, travel expenses and other office matters.
  • Ensuring field office compliance with contract and donor guidelines and requirements.
  • Ensure that all field procurement takes place in a timely manner.

Human Resource Management:

  • Follow the standard procedures for new position posting, interviewing and applicant selection.
  • Participate in selection of new staff including interviewing, skills assessment, field orientation and security briefings.
  • Provide leadership; promote professional working relationships and encourage staff members to manage their staff and programs within goals and budget.
  • Conduct review of all staff including review of key responsibilities, overall performance, and recommendations for improvement as well as future training.
  • Ensure HelpAge-Ethiopia’s National Staff Personnel Policies are consistently implemented and followed.
  • Play a leadership role and foster a positive working environment.
  • Ensure mutual support within the team and contribute to team building.

Representation and Networking:

  • Act as HelpAge point person in Gambella, develop and maintain a positive working relationship with the refugee community, humanitarian partners particularly with ARRA, UNHCR and local government.
  • Represent HelpAge in Gambella refugee coordination and cluster meetings and ensure that technical personal take part in thematic external coordination forum and influence inclusion of older people in refugee response and camp management.
  • Ensure referral linkages are properly developed and implemented with relevant and mandated humanitarian actors with health, nutrition and psychical rehabilitation and build alliance with protection focussed organizations.
  • Strong understanding of political, security and humanitarian issues in the area of operations and provide leadership support as they arise.
  • Assist HelpAge-Ethiopia’s Addis Ababa staff in facilitating donor visits.
  • Meet regularly with all stakeholders to foster goodwill and support for all program activities.
  • Ensure the integrity of HelpAge as an independent, non-governmental organization in Gambella.
  • Actively represent HelpAge and Programs in negotiations involved with donors, local government, and others

Learning and documentation

  • Ensure that older people and person with special need data, project beneficiary SADD data are properly generated, organized, documented, and shared.
  • Promote organisational learning by ensuring timely and quality project reports and updates are organised and sharing with HelpAge and humanitarian community.
  • Support staff capacity building in field story gathering and communications related to the project implementations, older people situation in the camps and PSN.

Safeguarding responsibilities

  • Preventing harm and abuse from our people, operations, and programmes to anyone that encounters our work.
  • Reporting all safeguarding incidents, you see, hear, hear about or suspect, using our internal reporting mechanism and complying with all safeguarding framework policies and practices.

Key Relationships:

Internal: Addis; Humanitarian Programme Officer; Communications Officer; Finance Manager, Head of Finance and operation and Country Director
External: Liaison with ARRA, UNHCR, and other humanitarian actors
Ref No: HAI/Prog/ 018 /21
Contract Length: One year with possibility of extension
Responsible to: Humanitarian Program Manager and matrix with Country Director
Duty Station: Gambella
Responsible for:Management of HelpAge’s program, and staff in Gambella/refugee camp(s)

Educational background:

Master or MSC/ BA degree in Social Studies, Development, Business Administration, Management, Economics, Programme Management, or other related fields and at least 5 years of experience for MA/MSC or BSC degree with 7 years’ experience.

Essential Experience and Skills:

  • 2-3 years’ experience in supervisory/staff management roles and programme management, preferable in INGOs.
  • Experience of developing collaborative partnerships with other organizations.
  • good understanding of budget development and management.
  • strong communication, negotiation & representational skills.
  • Experience in working with and through local partners.
  • Proficient in computer applications (word, spreadsheet, power points, Office 365 etc.).

Behavioural Competencies:

  • Teamwork skill
  • Ability to coordinate and mentor staff under his/ her responsibility
  • Result oriented
  • Resilient under stressful environment
  • Good analytical skill
  • Self-managed, committed, knowledgeable and confident


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How to Apply

  • A covering letter outlining your suitability for the role, including your expected salary.
  • An updated curriculum vitae (CV) not more than 4 pages, with a minimum of two referees, including your most recent line manager.
  • Send your application by email to [email protected] before the closing date. Indicate the vacancy reference No. and the post you are applying in subject line of your mail.
  • Females are encouraged to apply.

Deadline: Nov 23, 2021

Important Message: Please do not email any of your personal details (such as date of birth, marital status and religion or other characteristics).

Equal Opportunities: HelpAge International is committed to creating an inclusive working environment, promoting, and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We encourage and facilitate a flexible working environment.

Safeguarding: Everyone has a role in creating and sustaining a safe and respectful working environment, where no one comes to any harm or is maltreated. At HelpAge we take our responsibilities very seriously and will take action against wrongdoing. We will do everything we can to ensure that we do not engage people that pose a safeguarding risk and will undertake criminal record checks as required.

HelpAge International is an equal opportunity employer and we strive to be inclusive in our teams.

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