Applynewjobs Consulting Jobs in Doha - Customer service supervisor

Applynewjobs Consulting Jobs in Doha - Customer service supervisor


Looking for a Customer service supervisor for Doha, Qatar.

Job Responsibilities:

  • Supervise day-to-day operations in the customer service department.
  • Create effective customer service procedures, policies, and standards.
  • Respond to customer service issues on time.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Maintain accurate records and document all customer service activities and discussions.
  • Implement an effective customer loyalty program.
  • Hire and train new customer service agents.
  • Assess service statistics and prepare detailed reports on your findings.
  • Manage the approved budget of the customer service department.

Job Requirements:

  • Bachelor’s degree holder.
  • Four to five years of proven experience as Customer service department.
  • Excellent leadership and interpersonal skills.
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.

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Published: December 11, 2021
Location: Doha, Qatar
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time


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