DHL Job in Dubai - Key Accounts Manager

DHL Job in Dubai - Key Accounts Manager

Danzas AEI Emirates L.L.C. is a joint venture between Al Tayer Group and DHL Global Forwarding. It’s the market leader in Freight Forwarding and Logistics in Dubai.

The brand name is taken from the original Danzas Company, now rebranded as DHL Global Forwarding, which was established in 1815 by Louis Danzas. In the UAE, Al Tayer Group started the logistics business in 1989, later rebranding as Danzas AEI Emirates. The company has grown from strength to strength to become the leading logistics provider in Dubai and the Northern Emirates.

With a workforce of 1,200 DHL Certified Logistics and Freight Forwarding experts, Danzas puts its people front and center of everything, to ensure it attracts, develops and retains the best team, executes the best operations, delivers the best customer experience, and creates the best results for all its customers and partners. It offers leading transportation solutions by Air, Ocean, and Road. Danzas is the market leader in Customs Brokerage and has won awards for smart freezone and clearance services. With warehouse capacity exceeding 240,000 m2, no customer is too large or too small.

Connecting People. Improving Lives.

Currently, we are currently looking for a passionate and energetic Key Accounts Manager to be base in the Sales & Marketing Department. In this role, the successful candidate will need to achieve a sustainable and profitable growth for the company through managing an assigned number of CSI and MNC customers, maintaining a long-term relationship and maximizing sales opportunities. And also targeting, identifying and closing new business opportunities within the CSI / MNC customer sector

Key Responsibilities

  • Plans and manages assigned key accounts
  • Wins, retains and develops Strategic Customers
  • Manages relationship of a defined number of CSI/MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinates the account e.g. with regards to Trade Lane involvement)
  • Seeks and prospects for Strategic Customer targets to win new customers
  • Ensures that Key Account activities are aligned with global/regional sector strategy
  • Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good
  • contractual performance and proactive solution selling
  • Works on regional customer initiatives and for implementing global business plan contents handover and implementation to meet customer expectations (SLA's & SOP's)
  • Updates management executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
  • Executes global/regional sector strategy on country level (as aligned with global sector structure)
  • Gathers customer and market information to update Product and Trade Lane on current conditions
  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational

Key Skills:

  • Deep knowledge of the forwarding industry and on DGF products (AFR/OFR,IWS) and business models.
  • Strong communication and presentation skills
  • Conceptual thinking and analytical skills
  • Fluent in English verbal/written communication

Qualifications & Experience:

  • Post Graduate degree in business administration or relevant industry experience
  • Minimum 3 years’ experience in sales / key account management
  • Deep knowledge of the forwarding industry and on DGF products (AFR/OFR,IWS) and business models.

We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

The largest global network with more than ~30,000 passionate employees
The most efficient processes and fastest response times
The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

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Danzas is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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