The Emirates Group Jobs in Dubai - Cargo Standards and Procedures Officer

The Emirates Group Jobs in Dubai - Cargo Standards and Procedures Officer

Job Purpose

The job holder is required to participate in the creation, maintenance and updating of the Cargo & Mail. Handling (network wide) and Dubai Cargo Handling Instructions, as directed by government publications and legislative requirements, in order to facilitate system-wide compliance of Emirates SkyCargo standards & safety procedures. The Job involves all aspects of analysis of recommendation and remedial measure related to deviation trends and repeated safety accidents and incidents to operational procedures at global level. This job holder also be responsible for managing the inventory level of the stock and ordering IATA manual in a cost effective manner.

Job Outline:

Research, formulate, develop and update the Cargo and Mail Handling manual and Dubai Cargo Handling Work Instructions, world wide RFS including timely revision bulletins, covering all areas of cargo operations. Including timely revision bulletins in accordance to regulatory requirements, standard & recommended practices (i.e. IOSA, IATA, GDP, CiQ) and customer requirement covering all areas of cargo operations. Participate and provide critical inputs to CS&PC in the area of cargo operational, safety and security matters and contribute towards formulation of recommendation on these policy issues

Actively involved in project plans such as introduction of new stations, passenger and freighter aircraft additions, SkyChain projects on all operational aspects, representation of SkyCargo as focal point for all sub projects under CLC, Group Safety, Customs, IT and Group Security related specific national security programmes. Identify system gap against standard and procedure and actively taking part in developing and redesign current system and ensure implementation of network-wide compliance.

Focus on areas with an identified potential for safety related incidents such as carriage of dangerous goods and other special cargo, as outlined in the Cargo & Mail Handling Manual, in order to promote safety in the work environment and aircraft operations.

Ensure compliance of security related provisions for the acceptance of cargo by GHAs as well as facilitation of BUP procedures sought by specific customers through liaison with /Group Security. Liaise with Local regulatory and outstations representative by providing necessary support to ensure validity of Dangerous Goods transport permits and other transportation permits where necessary.

Review, estimate and procure third party supporting quality documents (IATA and ICAO manuals) in timely manner to ensure effective and efficient budget execution and ascertain timely and effective cost control of manual distribution to network.

Taking part in risk assessment of cargo operation process and reported hazard, draw conclusions to act as inputs for potential policy and/or process procedure review towards continuous improvement. Provide assistance to station for clarification and guidance on implementation of `change', new/amended policy/process/procedures and ensure analysis for effectiveness of the same.

In co-ordination with Cargo Managers and other key stakeholders to guide the team in monitoring network-wide cargo operations processes and procedures in relation to instances of non-compliance, Act as an advisor to SkyCargo across the network on all cargo operational matters and support the implementation of corrective measures network wide through guidance on cargo operational issues.

Participate in station start up activities by ensuring positioning of the required cargo operational start up items and the necessary publications including operations related manuals and procedures. Co-ordinate with Training and Route Management to ensure provision of operations related training to new station personnel. Co-ordinate with IT department to ensure access for manuals, system and network directory has been effectively distributed and updated

Managing and coordinating specific station requirements, queries, process and procedures and to ensure all related working guidelines are hosted and effectively updated and controlled such as CIS pages, info space, etc.

Qualifications & Experience

Degree or Honors (12+3 or equivalent) or
Higher secondary ( 10+2) with 10 years industry experience


Logistics/Cargo.Air Cargo : 3+ Years
Experience in the airline industry preferably in a cargo/logistics environment


  • Thorough knowledge and understanding of Emirates SkyCargo Standards and Procedures and IATA regulations
  • Sound knowledge of regulations related to the handling of dangerous goods, perishables, pharmaceuticals and live animals
  • Good understanding in IOSA and/or ISAGO is a plus
  • Exposure to QMS and SMS is a plus


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Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

Location: Dubai, United Arab Emirates
Closing date: Dec 22, 2021


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