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Description
Hiring a Customer service supervisor for Abu Dhabi.
Key Responsibilities:
- Create a culture of performance, accountability and customer advocacy.
- Ensure the highest levels of customer satisfaction.
- Facilitate individual and team growth and development.
- Coach team members in dealing with customer issues.
- Manage customer and sales escalations to a successful outcome.
- Working directly with customers in the management of technical and business impacting issues.
- Proactive approach to team management, foreseeing issues before they become a problem.
- Maintaining a global approach to customer support issues and management.
- Assist in strategic planning that will meet the changing and future needs of the business.
- Exercise independent thought within defined procedures and practices.
Key Requirements:
- Bachelor degree holder.
- Three to five years experience as customer service supervisor.
- Ability to develop and maintain relationships with customers.
- Project management and problem solving skills.
- Excellent communication skills in English.
- Ability to learn and effectively utilize Customer Support resources.
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Published: May 10, 2022
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time
Keywords: Customer Service Supervisor jobs in Abu Dhabi, UAE | customer service Jobs in UAE
