Hamad International Airport Jobs in Doha - Soft Services Support Manager

Hamad International Airport Jobs in Doha - Soft Services Support Manager

Did You Know ?

Hamad International Airport is the sole international airport in the state of Qatar, and the home of Qatar’s flag carrier airline, Qatar Airways.

Doha Hamad International Airport Jobs 2022 Jobs in Qatar Airports. Find Doha International Airport Careers Opportunity here.

What is amazing about Hamad International Airport is a soundproofed and air-conditioned space service to relax and rest ahead of or between your flights.

Hamad Airport is the largest airport in Qatar. Hamad Airport (IATA: DOH, ICAO: OTHH), also known as Doha Airport and NDIA (New Doha International Airport), is the main international airport of Doha, the capital city of Qatar

About the role:

  • You will act as the manager on duty, assuring the effective and efficient delivery of the HIA 5 star cleanliness and MOPH regulated hygiene standards, across the passenger terminal complex (PTC) 24/7, by the incumbent soft services contract suppliers.
  • You will liaise  with   other  operational   teams  across  the  PTC,   by  maintaining  effective  communication  and engagement  methods  such as attending regular operational  briefings,  to ensure any operational  issues related to soft services are resolved.
  • You will evaluate the content of Standard Operating Procedures (SOPs) and Risk Assessments created by the incumbent soft services suppliers, by conducting periodic audits and documentation reviews, to ensure the safe and effective delivery of soft services tasks are documented.
  • You will conduct regular management inspections of the PTC facilities, by performing on site visual inspections of key assets and systems, and reporting any issues to the HIA Fault Reporting Centre (FRC), to support the MATAR Asset Management System (AMS) in delivering a world class asset base.
  • You will identify and implement opportunities to improve the efficiency and/or effectiveness of the soft services delivery in the PTC, by deploying continuous improvement techniques, to drive cost optimization whilst maintaining the highest standards of service.


About you:
  • Bachelor's Degree or Equivalent with minimum 6 years of job-related experience.
  • Experience of managing soft services delivery in a complex stakeholder environment
  • Hands on experience of delivering training
  • Experience of effective management and leadership of teams
  • Service contract management


Location: Doha, Qatar
Closing Date: 10-01-2022


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