Hilton Jobs in Abu Dhabi, Cluster General Manager - Yas Island

Hilton Jobs in Abu Dhabi, Cluster General Manager - Yas Island

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The highest salary for a Hotel worker in Dubai, United Arab Emirates (UAE) is AED 8,000 per month.

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The lowest salary a Hotel worker paid in Dubai, United Arab Emirates (UAE) is AED 1,500 per month.

Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton Hotels, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, Hilton Grand Vacations, MOTTO, Signia Hilton, LXR Hotels & Resorts.

Hilton Hotels & Resorts is a global brand of full-service hotels and resorts and the flagship brand of American multinational hospitality company Hilton. The original company was founded by Conrad Hilton.


We are seeking to an exceptional General Manager for the Yas Island Cluster in Abu Dhabi, managing a portfolio of 950 rooms across three different brands, Hilton Abu Dhabi Yas Island, DoubleTree by Hilton Abu Dhabi Yas Island Residences and the newly opened, The WB Abu Dhabi, Curio Collection by Hilton.

As Cluster General Manager you will be responsible for managing the Hotel Executive teams and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures across all three properties.

What will I be doing?

As a Cluster General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience. A Cluster General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Manage ongoing profitability of your cluster hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues including capital projects, customer service, and refurbishment
  • Ensure all decisions are made in the best interest of the hotels and Hilton
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to hotel team members and the leadership team across the cluster
  • Lead in all aspects of business planning
  • Comply with and exceed Hilton Brand Service Standards
  • Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
  • Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
  • Hold regular briefings and communication meetings with the HOD team
  • Respond to audits to ensure continual improvement is achieved

What are we looking for?

As Cluster General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Highly experienced complex General Manager (600 rooms plus) or Cluster GM with international experience
  • Deep understanding of operational environment with the ability to manage a very high profile F&B and leisure environment
  • Strong commercial acumen, with experience in increasing profitability in international city destinations
  • Ability to take ownership and lead the relationship with the Owners
  • Exceptional people leadership and retention of talent - bring a team together on a journey and instilling the Hilton culture and values - must have evidence of strong GTMS
  • Passion for networking, being highly visible to foster networks and relationships
  • Experience of delivering exceptional guest experience and driving SALT scores
  • Exceptional communication skills and presence
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • Degree or diploma in Hotel Management or equivalent
  • In-depth knowledge of the hotel/leisure/service sector


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


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