Customer Care Executive Job vacancy at Real Estate and Construction Company in Lagos

Customer Care Executive Job vacancy at Real Estate and Construction Company in Lagos

Walk in Interview, Apply for Customer Care Executive Job in Lagos, Nigeria

A Real Estate and Construction Company headquartered in Lagos is currently looking for qualified candidates to take up the position of:

Job Title: Customer Care Executive
Location: Lagos
Employment Type: Full-time

Job Description:

The candidate will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.


  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by use of available software
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, •Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers


  • Bachelor Degree in Mass Communication, Business Administration, Sociology, Economic, Public Administration etc.
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Previous experience in Customer Service role an added advantage.


Attractive Salary

Other Recent Jobs

Method of Application

Interested candidate should submit CV with position applied for as subject heading in capital letter to:

Application Closing Date
28th February, 2022

Keywords: Hospitality Jobs in Lagos, Nigeria 2022 | Jobs in Nigeria for Experts | jobs in Nigeria for Foreigners | Customer Care Jobs in Nigeria

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