IC Consultant Dubai Jobs | Help Desk Assistant

IC Consultant Dubai Jobs  | Help Desk Assistant

Hiring Now | Apply for Help Desk Assistant To Manage Inquiries Job in Dubai

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Job Information:

  • Respond to calls and inquiries from users of IT systems served by the company,
  • Record user inquiries in CRM, Prepare monthly reports on inquiries made;
  • Submit problems to relevant section to get answers,
  • Acceptance and management of user feedback suggestions, complaints, management,
  • Perform ongoing inspections of existing systems to detect and fix possible software errors.
  • Preparation of other current reports within the service program,

Job Requirements:

  • Excellent computer typing skills;
  • Excellent oral-written communication skills,
  • Experience working in such a field will be considered an advantage
  • Knowledge of MS Office software package,
  • Customer-centered approach, Excellent communication skills
  • Ability to analyze the situation correctly identify problems,


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