BD Group LLC Jobs 2022 | Customer Service Executive

BD Group LLC Jobs 2022 | Customer Service Executive
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Hiring a Customer Service Executive for Dubai.

Key Responsibilities:

  • Manage large amounts of incoming phone calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions..
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Key Requirements:

  • High School Diploma or equivalent.
  • Proven customer support experience.
  • Track record of over-achieving quota.
  • Familiar with CRM systems and practices.
  • Ability to multi-task.
  • Strong interpersonal and communication skills.
  • Critical-thinker and problem-solver.

Recommended:


Job Category

Customer Service/Tele Marketing/Tele Sales

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